Simpler

Terms of Service
Effective Date: March 29, 2026  |  Last Updated: March 29, 2026

Plain-English Summary

This summary is for convenience only. The full terms below are the legally binding agreement.

Q: What is Simpler?

A: A business management app for iOS. It helps you run inventory, logistics, employees, payroll, and invoicing — all from your phone.

Q: What do I pay?

A: A subscription fee shown at purchase. Plans auto-renew unless you cancel. No hidden charges.

Q: Can I get a refund?

A: App Store subscriptions follow Apple's refund policy. Direct-billed services: case-by-case within 14 days.

Q: Who owns my data?

A: You do. We only use it to run the service.

Q: Can you terminate my account?

A: Yes, if you violate these terms. We try to give notice first.

Q: What if something goes wrong?

A: Our liability is capped at what you paid us in the last 12 months. The service is provided "as is."

Q: How do we resolve disputes?

A: Informally first. Then binding arbitration under Indian law. No class actions.

1. Introduction & Acceptance

These Terms of Service ("Terms") are a legal agreement between you ("User," "you") and PPPL, the owner and operator of Simpler ("Simpler," "Company," "we," "us"). PPPL holds all rights to the Simpler software, including all code, databases, functionality, designs, and graphics.

By downloading, installing, or using the Simpler application, website, APIs, or any related services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

We may update these Terms from time to time. Material changes will be communicated at least fifteen (15) days in advance via in-app notification, email, or WhatsApp. Continued use after the effective date constitutes acceptance.

2. The Service

2.1 What We Provide

Simpler is a cloud-based business management platform delivered as an iOS application. It provides tools for inventory management, logistics operations, employee and payroll management, invoicing, and business communications. Feature availability may vary based on your subscription plan and industry configuration.

Certain features use artificial intelligence to process images and documents. AI-generated outputs are best-effort and may contain errors. You are responsible for reviewing and verifying all AI-assisted results before relying on them.

2.2 What We Do Not Promise

The Service is provided "as is." We do not guarantee:

The Service depends on third-party infrastructure (Apple, Google Firebase, Meta WhatsApp, government portals). We are not responsible for outages or changes to those services.

3. Your Account

3.1 Registration

You must provide accurate, current information when creating your account. Certain fields may be auto-filled using third-party APIs; you are responsible for verifying auto-filled data.

3.2 Security

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account, whether or not authorized by you. Notify us immediately of any unauthorized access.

3.3 One Account, One Company

Each account is tied to a single company. Multiple businesses require separate accounts. You are responsible for all data entered under your company account, including data entered by your employees or authorized users.

3.4 Biometric Data

If you use features that process biometric data (such as facial recognition for attendance), you represent that you have obtained all required consents from the individuals whose data is processed, in compliance with applicable laws. We process biometric data solely to provide the feature and do not sell it to third parties.

3.5 Messaging Consent

If you use messaging features, you consent to messages being sent and received through third-party platforms on your behalf. You are responsible for compliance with applicable anti-spam laws and the third-party platform's own policies.

4. Payment & Billing

4.1 Subscription & Pricing

The Service is offered on a subscription basis at the prices displayed at the time of purchase. Prices are in Indian Rupees (INR) and exclude applicable taxes unless stated otherwise.

4.2 Auto-Renewal

Subscriptions auto-renew at the end of each billing cycle (monthly or annual) at the then-current rate. You may cancel before the renewal date to prevent the next charge.

4.3 Payment Methods

App Store subscriptions are processed by Apple under Apple's payment terms. Services billed directly by Simpler may be paid via UPI, bank transfer, or other methods we make available.

4.4 Failed Payments

If payment fails, we will notify you. You have seven (7) days to resolve the issue. If payment remains outstanding, your account may be suspended. Data is retained for thirty (30) days after suspension, after which we may delete it with prior notice.

4.5 Refunds

4.6 Price Changes

We may change prices with at least thirty (30) days' notice. Changes do not affect your current billing cycle. If you disagree, cancel before the new pricing takes effect.

4.7 Taxes

You are responsible for all applicable taxes. If we are required to collect taxes, they will be added to your invoice.

5. Acceptable Use

You may use the Service only for lawful business purposes in accordance with these Terms. You agree not to:

  1. Use the Service for any illegal purpose, including fraud, tax evasion, or the creation of false business documents;
  2. Send unsolicited, bulk, or promotional messages through any messaging feature;
  3. Harass, threaten, defame, or intimidate any person through the Service;
  4. Reverse engineer, decompile, or disassemble the App or attempt to extract its source code or AI models;
  5. Bypass, disable, or interfere with any security feature of the Service;
  6. Use bots, scrapers, or automated tools to access or extract data from the Service;
  7. Impersonate another person, company, or entity;
  8. Introduce malware or impose an unreasonable load on our infrastructure;
  9. Resell, sublicense, or distribute access to the Service without our written consent;
  10. Deliberately feed falsified data into AI features to generate fraudulent records;
  11. Process biometric data without the informed consent of the individuals involved.

We may investigate violations and take action at our discretion, including issuing warnings, suspending access, terminating accounts, and reporting illegal activity to law enforcement.

6. Intellectual Property

6.1 Our Property

The Service — including its software, design, branding, workflows, and all related technology — is the exclusive property of PPPL. This includes both registered and unregistered intellectual property rights, and where applicable, rights for which applications are pending. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes. You may not modify, copy, distribute, or create derivative works from any part of the Service.

6.2 Your Content

You own your data. "Your Content" means all data, documents, images, and other material you upload, enter, or generate through the Service. We do not claim ownership of Your Content.

6.3 License to Us

You grant us a limited, non-exclusive, royalty-free license to use, process, store, and transmit Your Content solely to provide the Service. This license ends when you delete Your Content or your account is terminated, subject to backup retention periods and legal obligations.

6.4 Feedback

If you provide feedback or suggestions about the Service, you grant us an unrestricted, perpetual, royalty-free license to use and incorporate that feedback without obligation to you.

7. Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  1. Our total liability for all claims arising from these Terms or the Service shall not exceed the amount you paid to PPPL in the twelve (12) months preceding the claim. If you are on a free plan, our maximum liability is ₹1,000.
  2. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption — regardless of whether we were advised of the possibility.
  3. Specific exclusions: We are not liable for errors in AI-generated outputs, third-party service failures or outages, regulatory penalties arising from your use of the Service, or consequences of incorrect data you enter.

These limitations reflect the allocation of risk between us and are a fundamental part of this agreement.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED AVAILABILITY.

We do not warrant that the Service will meet your requirements, operate without errors, or that defects will be corrected in any timeframe. Use of the Service is at your own risk.

Some jurisdictions do not permit the exclusion of certain warranties. In those cases, the above exclusions apply to the fullest extent permitted.

9. Termination

9.1 By You

You may cancel your subscription and terminate your account at any time through the App, Apple's subscription settings, or by contacting our support. No refund is issued for the unused portion of a billing period. Your data is retained for thirty (30) days post-termination, after which it may be permanently deleted.

9.2 By Us

We may suspend or terminate your account, with or without notice, if you:

9.3 Effect of Termination

On termination: all licenses granted to you end; you must stop using the Service; your data is retained for 30 days then deleted. Sections 6 through 13 survive termination. Account deletion follows the process in Section 14.

9.4 Service Discontinuation

If we discontinue the Service entirely, we will provide at least ninety (90) days' notice and make reasonable efforts to let you export your data.

10. Dispute Resolution

10.1 Informal First

Before any formal proceeding, you agree to contact us and attempt to resolve the dispute informally for at least sixty (60) days.

10.2 Binding Arbitration

If informal resolution fails, any dispute arising from these Terms shall be resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 (India). Arbitration will be conducted by a sole arbitrator, in English, with the seat in India. The arbitrator's decision is final and binding.

10.3 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED INDIVIDUALLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.

10.4 Exceptions

Either party may seek injunctive relief in court to protect intellectual property rights, or pursue claims in small claims court where applicable.

10.5 Governing Law

These Terms are governed by the laws of India. Subject to the arbitration clause, courts in India have exclusive jurisdiction.

11. Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to the collection and processing of data as described in the Privacy Policy, including processing by our third-party infrastructure providers (cloud hosting, messaging platforms, AI services).

If you use features that process your customers' data on your behalf, you are the data controller for that data. You are responsible for obtaining necessary consents and complying with applicable data protection laws.

12. Indemnification

You agree to indemnify and hold harmless PPPL, its directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from:

  1. Your use of the Service;
  2. Your violation of these Terms or any applicable law;
  3. Your Content, including claims that it infringes third-party rights;
  4. Your failure to obtain required consents (including biometric and data processing consents);
  5. Fraudulent or illegal documents created through the Service.

13. General Provisions

Entire Agreement. These Terms and the Privacy Policy are the complete agreement between you and PPPL regarding the Service.

Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary; the rest remains in effect.

Waiver. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign these Terms without our consent. We may assign them freely.

Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control (natural disasters, pandemics, government actions, infrastructure outages).

Notices. We may notify you via in-app notification, email, or WhatsApp. Notices are effective upon delivery.

Third-Party Services. The Service relies on third-party providers governed by their own terms. We are not responsible for their availability or conduct.

No Third-Party Beneficiaries. These Terms create no rights for anyone other than you and Simpler.

14. Account Deletion

Due to the sensitive nature of business data managed within Simpler, account deletion entails the permanent removal of critical business data.

You can mark your account for deletion directly within the App. This process is designed to provide transparency and safeguard your business data while ensuring the decision is deliberate and final.

How It Works

Once the 14-day waiting period expires, account deletion is irreversible. All data associated with the account — including business information, employee records, inventory, invoices, and all other records — will be permanently removed. PPPL is not liable for any loss of data or business information resulting from account deletion.

15. Contact

For support, reporting issues, or legal notices, please contact us at:

Simpler — operated by PPPL

Email: energy_orrery_0k@icloud.com